Product FAQs
Yeti PRO 4000
Compact Yeti Power Stations (Yeti 300, Yeti 500, Yeti 700)
- Why doesn’t my hair dryer work with the power station? Yeti 300, Yeti 500, Yeti 700
- Why is the light on the port activation button red?
- Why is the light on the AC port activation button blinking? Yeti 300, Yeti 500, Yeti 700
- How do I know if my power station is charged?
- Can I take the Yeti power station on a plane?
- What type of battery is in my Yeti 300, Yeti 500, Yeti 700 power station?
- See all 13 articles
Yeti X (Yeti 200X, Yeti 500X, Yeti 1000X, Yeti 1500X, Yeti 3000X, Yeti 6000X)
- Yeti 1500X, Yeti 3000X, and Yeti 6000X Reset
- Yeti 500X, Yeti 1000 Core, and Yeti 1000X Reset
- Yeti 200X Reset
- Can I chain multiple Goal Zero panels into a Yeti X?
- My vehicle has a smart alternator, why am getting low input from the Vehicle Integration Kit?
- My USB-C port isn’t working on my 1500x what do I do?
- See all 29 articles
Goal Zero Power APP
- What happens during a Goal Zero Yeti Firmware update?
- Should I ever turn my Goal Zero Yeti’s WiFi off?
- I can’t find the WiFi button on the Goal Zero Yeti X, help!
- I want to connect to multiple Goal Zero Yetis, how can I tell them apart?
- My app won’t connect to my new Yeti X, what do I do?
- Can I connect to the Internet and surf the web using my Goal Zero Yeti?
- See all 9 articles
Electric Coolers
- Why are there water drops around the Alta refrigerator casing or door gap?
- Why do I hear a flowing water sound inside the Alta refrigerator?
- Why is food frozen in my Alta Fridge?
- Why isn’t the Alta refrigerator working?
- Will the Alta fridge work if it is sitting at an angle?
- Is the cover included with the Alta Electric Cooler?
- See all 7 articles
Power Banks
- How do I charge the Guide 12 Power bank?
- What battery types can be used in my Guide 12 Power Bank?
- What if the power from my USB-C devices is not flowing the correct way?
- How does the flashlight function on my Venture 35 & 75 Power bank?
- Is the Venture 75 fully waterproof?
- Why is my gear not charging from my Venture Power Bank?
- See all 12 articles
Lights & Lanterns
- How do I adjust the setting on my Torch 500?
- How do I know if the solar panel is working on my Torch 500?
- How do i change the modes on my Lighthouse Micro Flash?
- How do I take my Lighthouse Micro Flash out of demo mode?
- How do I get my Lighthouse Core out of Demo Mode?
- Does it matter what direction I turn the hand crank on my Lighthouse 600?
- See all 14 articles
Solar Panels
- Can I mount the Ranger 300 to my roof?
- What can I charge directly from the Ranger 300?
- Can I extend the distance between the Ranger 300 and Yeti Power Station?
- Can I chain a Ranger 300 Briefcase with other Ranger solar panels?
- Are the Ranger Solar Panels waterproof?
- How do I chain Nomad 400 Solar Panels?
- See all 35 articles